{"id":1065,"date":"2022-06-21T13:54:47","date_gmt":"2022-06-21T11:54:47","guid":{"rendered":"https:\/\/www.marijnevandenkieboom.com\/coaching\/een-krachtig-leiderschapsvaardigheid-van-nee-naar-ja-copy\/"},"modified":"2023-07-03T14:00:58","modified_gmt":"2023-07-03T12:00:58","slug":"a-powerful-leadership-skill-from-no-to-yes","status":"publish","type":"post","link":"https:\/\/www.marijnevandenkieboom.com\/en\/coaching\/a-powerful-leadership-skill-from-no-to-yes\/","title":{"rendered":"A powerful leadership skill: from No to Yes."},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"1065\" class=\"elementor elementor-1065\" data-elementor-post-type=\"post\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7369176 e-flex e-con-boxed e-con e-parent\" data-id=\"7369176\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-565d4ea elementor-widget elementor-widget-button\" data-id=\"565d4ea\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm elementor-animation-grow\" href=\"https:\/\/www.marijnevandenkieboom.com\/en\/coaching\/een-krachtig-leiderschapsvaardigheid-van-nee-naar-ja\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-long-arrow-alt-right\"><\/i>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">DIt blog liever in het Nederlands? Klik dan hier<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-072a636 elementor-widget elementor-widget-text-editor\" data-id=\"072a636\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong>How irritating it is when you think you\u2019re right, but the other sees it differently. Or the other person comes up with an idea where you immediately think NO. Do you then get into an internal conflict with yourself because you are not allowed to express it yourself or do you notice that you often end up in a tug-of-war with others?<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e35a0b2 elementor-widget elementor-widget-heading\" data-id=\"e35a0b2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">How do you deal with conflicting opinions?<br>\nHow do you turn a No into a Yes?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-dcf0136 elementor-widget elementor-widget-text-editor\" data-id=\"dcf0136\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>How do you not immediately reject the idea of the other, so that you become diametrically opposed to the other? How do you ensure that there is room for curiosity and creativity?<\/p><p>With this skill you will come up with completely different solutions, perhaps even better solutions than you could ever have come up with on your own.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0b2c299 elementor-widget elementor-widget-text-editor\" data-id=\"0b2c299\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>The best leaders are those who continue to learn and grow. Leadership and management training are common ideas now, with nearly 500 million search results on Google. Investing in your personal development ensures that you know yourself better, can do better self-management if you are triggered, and that you have a wider range of behavior at your disposal to deal with different situations and behavior of others.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-33923fa elementor-widget elementor-widget-text-editor\" data-id=\"33923fa\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>A powerful leadership tool that I often use in my\u00a0<a href=\"https:\/\/www.marijnevandenkieboom.com\/executive-coaching\/\" target=\"_blank\" rel=\"noopener\">executive coaching<\/a>\u00a0is \u201cYes, and\u201d. It helps you to turn your personal irritation into curiosity. It invites cooperation instead of opposition, it affirms the other; the other feels heard and valued. Another nice side effect: often even better ideas arise than if you had only pushed your own idea!<\/p><p>Because suppose someone comes to you with an idea. And you immediately think \u2018oh no, we are definitely NOT going to do that\u2019. You hear yourself throwing up arguments and the sentences start with \u2018yes, but..\u2019. You will come face to face with each other and no common ground will be found. This kind of conversation is very unsatisfactory for both parties.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6706479 e-flex e-con-boxed e-con e-parent\" data-id=\"6706479\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-16e74f0 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"16e74f0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Saying \u201cyes\u201d doesn\u2019t always mean agreeing with the other person. While there are benefits to having a \u201cyes\u201d mentality, herein lies the danger of giving too much away, not standing up for yourself, and having a leak in energy and motivation, as well as a lack of focus.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1602793 elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"1602793\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">The \u201cyes, and\u201d is based around an affirmation of a thought or feeling.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-487760a elementor-widget elementor-widget-text-editor\" data-id=\"487760a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>An employee comes to you with the request for a pay increase, different hours or a new job. The key is to avoid making the situation confrontational. By actively listening to that person and affirming his or her feelings, you can hear the 2% in the proposal that you can understand.<\/p><p>So let\u2019s take the example of the employee who says, \u201cI need to make more money,\u201d but you know that a raise isn\u2019t possible. If you say, \u201cWe can\u2019t do that,\u201d this employee will feel left out, angry, and most likely unappreciated. Mmmh\u2026 Not the best communication scenario.<\/p><p><strong>Turn the situation around and confirm the question with, \u201cYes, I hear you want to make more money.\u201d By repeating what they just said, you have affirmed that person and showed that you are listening to their needs.<\/strong><\/p><p>The word \u201cbut\u201d is a huge block in a conversation. When we hear \u201cbut,\u201d we think the conversation and ideation session is over and we\u2019ve made a decision. A \u2018yes, but\u2019 is interpreted as a \u2018no\u2019.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-daa62c9 e-flex e-con-boxed e-con e-parent\" data-id=\"daa62c9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0e9fd5b elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"0e9fd5b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Okay, that\u2019s already better.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-681efad elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"681efad\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Only then we quickly fall into the following trap, you then say: \u201cYes, I hear you want to earn more salary, BUT that is not possible.\u201d Now you\u2019ve confirmed their feeling and then shot it down by elevating it with the second part of that sentence.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-cbb2d1a e-flex e-con-boxed e-con e-parent\" data-id=\"cbb2d1a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7b06038 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"7b06038\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>To have REALLY effective communication it takes \u201cyes, AND\u201d.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-daca39c elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"daca39c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">The addition of the word \u201cAnd\u201d connects two or more things.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-aa8599e elementor-widget elementor-widget-text-editor\" data-id=\"aa8599e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Let\u2019s go back to that conversation with an employee about pay. This time you answered \u201cYes, I hear you want to make more money, AND that is not possible right now.\u201d The \u201cand\u201d opens a conversation instead of closing it. You can also add \u201cLet\u2019s talk about it\u201d and have a conversation about why. Of course, that means more communication, so be prepared!<\/p><p>Exercise for yourself:<\/p><ul><li>Train yourself in detecting your critical or stubborn side. Notice how often you hear yourself say \u2018yes, but..\u2019. Observe the effect it has on your interlocutor.<\/li><li>Practice in situations where the other person comes up with a proposal to find the 2% you can agree with.<\/li><li>Practice saying \u2018yes, what I like about your proposal is.. AND [tell me how you want to build on this]<\/li><\/ul><p>\u00a0<\/p><p>It takes practice and self-management to convert the yes but (actually no) into a yes, and. It requires active listening and joining in with what the other is saying. Then build on it and weave in your own ideas. You will also have to be prepared to be open to the ideas that may arise. I am curious which innovative, creative and out-of-the-box ideas you will come up with (together).<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>DIt blog liever in het Nederlands? Klik dan hier How irritating it is when you think you\u2019re right, but the other sees it differently. Or the other person comes up with an idea where you immediately think NO. Do you then get into an internal conflict with yourself because you are not allowed to express [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[20,25,22],"tags":[32],"ppma_author":[23],"class_list":["post-1065","post","type-post","status-publish","format-standard","hentry","category-coaching","category-english","category-tools-techniques","tag-blog"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>A powerful leadership skill: from No to Yes. &#8226; Marijne van den Kieboom<\/title>\n<meta name=\"description\" content=\"Ik ben Marijne van den Kieboom, Executive Coach, Leiderschapstrainer en Psycholoog.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.marijnevandenkieboom.com\/en\/coaching\/a-powerful-leadership-skill-from-no-to-yes\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"A powerful leadership skill: from No to Yes. &#8226; 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